We’re committed to mindful consumption and minimizing environmental impact—so we welcome returns within 30 days of delivery, provided items are in their original, unused condition. This policy encourages intentional choices while ensuring flexibility for you, and all returned items are processed responsibly to avoid unnecessary waste.
Our sizing follows standardized, industry-aligned measurements for consistency, though slight variations may occur depending on the material used. For instance, natural, organic fabrics may experience minimal shrinkage after the first wash. We recommend accounting for this minor adjustment when selecting your size—if you prefer a more relaxed fit, you may want to size up accordingly, or stick to your usual size if you’re comfortable with a subtle post-wash fit adjustment.
Our care guidelines are designed with environmental stewardship at their core, prioritizing practices that reduce resource use and minimize ecological footprint. We emphasize cold-water washing (which conserves energy compared to hot water)、air drying (avoiding the energy consumption of tumble dryers)、and the use of plant-based, eco-friendly detergents (to reduce chemical runoff into waterways). These simple steps not only extend the lifespan of your items but also contribute to a more sustainable lifestyle.
If you encounter an issue with your order (e.g., a defect or inaccuracy), please reach out to our support team with your order number、clear details about the problem、and any relevant photos (if applicable). Once we verify the issue, we’ll work with you to resolve it promptly—offering either a replacement or a full refund, whichever best fits your needs. Our goal is to ensure you’re satisfied while upholding our commitment to quality and responsibility.
